WhatsApp profile settings

Make sure workers know exactly who is messaging them.

To build trust, your OFWs need to know the welfare messages come from their actual agency, not a random number. Your agency identity is visible in the WhatsApp Business profile header.

How to verify your brand presence: While Wyamate handles the automated template delivery, how your agency appears to the worker depends on your WhatsApp profile settings. As an agency admin, you must configure your business name, description, and contact information accurately.

When your fully configured profile is active, OFWs will see your official agency name clearly displayed at the top of their chat window whenever they receive a welfare message.